Delivery Information
At Lights & Deals, we understand that timely delivery is crucial to ensuring your satisfaction. Whether you’re upgrading your home with our stylish lighting solutions or enhancing your space with our top-quality electrical appliances, we strive to make the delivery process as seamless as possible.
Shipping Options
We offer two convenient shipping options to cater to your needs:
- Standard Shipping: For those who need their items quickly, we use DHL or FedEx to deliver your order within 10-15 business days after dispatch. The shipping fee is £12.95.
- Free Shipping: For orders over £50, we offer free shipping via EMS. This option typically takes 15-25 business days after dispatch.
Order Processing
Once you place your order, our team works diligently to process it within 1-2 business days. We ensure that your items are carefully packed and dispatched promptly to minimize any delays.
Delivery Areas
We are proud to offer our services globally, with the exception of certain remote areas in Asia. No matter where you are, we aim to bring light and comfort to your home with our extensive range of products.
Tracking Your Order
Once your order is dispatched, you will receive a tracking number via email. This allows you to monitor the progress of your delivery and plan accordingly.
Returns Policy
We stand by the quality of our products. If for any reason you are not satisfied with your purchase, you can return it within 15 days of receiving your order. Please refer to our Returns Policy for more details.
Customer Support
If you have any questions or concerns about your delivery, our customer support team is here to help. You can reach us at [email protected].
Thank you for choosing Lights & Deals. We look forward to serving you and helping you create a brighter, more comfortable home.